Legal
Last updated: 25 July 2026
This policy explains what personal data London Odion (“we”, “us”) collects when you use our website, why we collect it, and the choices you have. We are the data controller for the information described below.
When you create an account, place an order, contact us, or subscribe to our newsletter, we may collect your name, email address, phone number, delivery and billing address, and order history. We also collect limited technical information such as your IP address to keep the site secure and prevent abuse.
Payments are processed securely by Stripe. We do not store your full card details on our servers — card data is handled directly by Stripe under their own privacy terms.
We use an email provider (Resend) to send account verification, password reset, order confirmation, and shipping notification emails. Marketing emails are only sent if you opt in, and you can unsubscribe at any time.
We use a small number of cookies that are essential for the cart and checkout to work. Analytics cookies, which help us understand how the site is used, are only loaded if you accept them via our cookie banner. You can decline analytics without affecting your ability to shop, and you can change your choice by clearing your browser storage for this site.
We keep account and order information for as long as needed to provide our service and to meet legal, tax, and accounting requirements. You can ask us to delete data we are not required to retain.
You have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us and we will respond in line with UK data protection law.
Questions about this policy or your data? Reach us through our contact page or at orders@londonodion.co.uk.
This policy is provided as a general template and should be reviewed by a qualified professional to ensure it meets your specific legal obligations.